Dermai

Batch Inquiries & Sample Dispatch

Dermai maintains physical batch inventory for clinical practices, compounding specialists, and skincare buyers. All inquiries receive calibrated specification sheets and carton quotation breakdowns within one working day.

Facility Portland, Oregon
Primary Response Window 24 Business Hours
Evaluation Lead Irina Petrova (since 2021)
Catalogue Modality Inquiry-Only (No Direct Cart)

Facility

Our operational distribution depot handles climate-monitored allocation, sample lot testing, and carton packaging. Visitors requiring technical consultations or physical batch inspections must confirm appointments in advance.

Physical Address
224 Southwest 1st Avenue
Portland, Oregon 97204, United States
Open location details in external navigation
Direct Formulation Line
+1 (464) 575-5061
Monday through Friday, 08:30 to 17:00 Pacific Time. Inquiries recorded outside hours enter the morning queue.
Electronic Registry Inquiries
office@dermai.click
Send custom regimen matrices, ingredient safety dossier requests, or tax exemption credentials.
Commercial Quotation Basis
Creams and serums baseline: 33–125 USD per package unit.
Cleansers, body, and hair lines: 28–150 USD per package unit.
Final quotation depends on selected volume, active concentration, container mechanism, and destination shipping freight.

Inquiry

Submit your request for sample vials, wholesale allocation, or custom regimen specification. We do not operate an automated checkout cart; an operations specialist reviews each formula requirement individually.

Please enter your name or practice contact.
Please provide a valid email address.
Please provide a valid phone number with area code.
Please enter your delivery street address.
You must acknowledge the data storage and terms agreement before inquiry transmission.
Exterior architectural view of 224 Southwest 1st Avenue facility in Portland
Facility Exterior • 224 Southwest 1st Avenue, Portland OR Inventory Hub & Quality Control

Dispatch

Outbound logistics operate under verified chain-of-custody protocols from our Portland loading docks to professional accounts across the continental United States.

Sample Carton Minimum
Individual 30ml and 50ml unit evaluation kits are available to licensed aesthetic practices, dermatologists, and verified cosmetic retail partners.
Courier Routing
All active emulsions ship via insured ground or priority air with thermal barrier sleeves during peak summer and winter temperature excursions.
Documentation Accompanying Shipments
Every parcel includes batch lot tracking sheets, certificate of analysis (CoA), verified pH balance metrics, and batch manager sign-off by Irina Petrova.
Transit Times
Pacific Northwest regional deliveries arrive within 24 to 48 hours; continental US shipments transit within 2 to 4 business days depending on freight carrier.
Sealed cosmetic wholesale shipping cartons ready for outbound transit
Sealed Outbound Cartons • Water-Activated Reinforced Kraft Tape Portland Fulfillment Dock

Protocols

Before issuing purchase quotes or sample allocations, our team confirms essential operational criteria to maintain product stability and proper clinical integration.

No Binding Immediate Checkout
Dermai does not collect credit card numbers through self-serve carts. Quotes are prepared with net-30 terms for registered institutions or wire transfer for initial sample batches.
Seal Cap Non-Return Rule
Because our serums and restorative balms contain bio-active peptides and unadulterated squalane carriers, opened seals cannot be returned into warehouse inventory.
Cold Storage Preservation
High-potency formulas containing unbuffered ascorbic acid or copper peptides are kept at 4°C to 8°C prior to final carton preparation to ensure maximum topical activity.
Batch Manager Supervision
Irina Petrova has directed formula selection since 2021, screening every batch against EU and US cosmetic compliance sheets.